Dealing with Difficult People : [The experts tell all!] / David Brown
Material type:
TextLanguage: English Series: (Collins business secrets)Publication details: London : Collins, 2010.Description: 128 pages ; 20 cmISBN: - 9780007346776
| Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Notes | Barcode | |
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Reference
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Brusov University Library | Brusov University Library | Depository | Career Center of BSU | 15 B 89 (Browse shelf(Opens below)) | Available | 8 Hours | BUL039631 |
The tricks that experts and top professionals use to overcome difficult people.
Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People
Includes how to:
* Understand the different types of troublemakers
* Stay calm and firm when other people can't
* Deal with difficult bosses, direct reports, and colleagues
* Create win-win scenarios
* Develop productive relationships with people you don't like